Customer Support Center
Need help? Our support team is on hand to assist with questions, account-related issues, technical concerns or general feedback. Contact us via email, live chat or phone and we will do our best to resolve your enquiry promptly and courteously. For security and authorised account enquiries we may request ID; our support centre can advise on verification, payments, responsible gambling tools and any other request you raise with the organisation today.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat and email; typical reply within 2 hours) |
| General enquiries | [email protected] (corporate and product enquiries) |
| Affiliate enquiries | [email protected] (partner programme and tracking support) |
| Phone | +44 20 7946 0832 (calls answered Mon-Fri during office hours) |
| Working hours | Mon-Fri, 09:00-18:00; email support available 24/7 |
Contact Us by Email
Email is the preferred way to contact us for detailed requests, account issues, or when you need to send documents or explanations. Please use [email protected] and include a clear subject line, your account details and up-to-date contact information. This helps us process your enquiry faster and avoids delays while we verify or investigate your case.
Submit Your Inquiry
Name <label for="email" style="font-size:14px; color:#111;">Email</label><input id="email" name="email" type="email" placeholder="Enter your email" required style="padding:10px; font-size:14px; border:1px solid #ccc; border-radius:4px;" /><label for="message" style="font-size:14px; color:#111;">Message</label><textarea id="message" name="message" rows="5" placeholder="How can we help? For example: deposits, withdrawals, account verification or bonuses." required style="padding:10px; font-size:14px; border:1px solid #ccc; border-radius:4px; resize:vertical;"></textarea><button type="submit" style="padding:10px 14px; font-size:15px; background:#0066cc; color:#fff; border:none; border-radius:4px; cursor:pointer;">Send message</button>Response Time
Our support team aims to respond promptly. Most enquiries are answered within one business day. Simpler requests may be resolved within hours, while complex cases, such as payment reviews or identity checks, can take longer depending on the details and required verification. We appreciate your patience and will keep you updated until the matter is resolved.
Feedback
We welcome your feedback at Gamblii. If you have suggestions, ideas or spot any issues, please share them, we read every message and use the input to improve the site, promotions and overall experience. Send us a note via live chat or email at [email protected]; all feedback is reviewed carefully and helps shape future updates and service improvements.